Legal

Privacy Policy

Last updated: April 2026

1. Who we are

Booklero is software operated from North Macedonia for accommodation owners and rental teams.

This policy explains how we collect, use, store, and protect personal and business data when you use Booklero.

2. Data we collect

Account data such as name, email address, login provider details, and profile image if you provide one.
Workspace data such as apartments, reservations, guest details, notes, pricing, and imported calendar information.
Usage and security data such as timestamps, visited pages, device details, and security logs.
Billing data handled by Paddle on the web and Google Play purchase data on Android, including product IDs and purchase tokens.

3. How we use data

We use data to create and maintain your account, provide reservation workflows, support billing, improve reliability, and respond to support or security issues.

We do not sell your personal data.

4. Hosting and processors

Booklero uses Supabase for database, authentication, and storage, Vercel for hosting, Paddle for web billing, Google Play for Android billing verification, and Google when you choose Google sign-in.

If you connect iCal feeds, imported reservation data is used only inside your workspace.

5. Retention and local storage

We keep account and workspace data while the account remains active and remove or anonymize personal data within a reasonable period after deletion requests, unless longer retention is required by law.

We use essential cookies and local storage for authentication, sessions, and core functionality.

6. Your rights and contact

Where privacy laws apply, you may request access, correction, export, or deletion of your personal data.

For privacy, billing, or account-data questions, contact support@booklero.com.

Mobile app disclosures

If you enable notifications, Booklero may use Firebase Cloud Messaging only to deliver push notifications to your device.
If you subscribe on Android, Booklero may share the purchase token, product ID, and subscription state with Google Play and our backend to verify and manage entitlement.
Booklero is not directed to children under 13 and is intended for adult accommodation owners, operators, and team members.
To request account or workspace data deletion, contact support@booklero.com from your registered email address.

Request account and data deletion

If you want Booklero to delete your account and associated data, visit /account-deletion or email support@booklero.com from the registered account email.

2. Data we collect

Account data such as name, email address, login provider details, and profile image if you provide one.
Workspace data such as apartments, reservations, guest details, notes, pricing, and imported calendar information.
Usage and security data such as timestamps, visited pages, device details, and security logs.
Billing data handled by Paddle on the web and Google Play purchase data on Android, including product IDs and purchase tokens.

Mobile app disclosures

If you enable notifications, Booklero may use Firebase Cloud Messaging only to deliver push notifications to your device.
If you subscribe on Android, Booklero may share the purchase token, product ID, and subscription state with Google Play and our backend to verify and manage entitlement.
Booklero is not directed to children under 13 and is intended for adult accommodation owners, operators, and team members.
To request account or workspace data deletion, contact support@booklero.com from your registered email address.